Refund policy

At SOMITTA, we take great pride in the quality, authenticity, and integrity of our products. Due to the personal and hygienic nature of fragrances, perfumes, body care, and beauty products, all sales are final.

Returns & Exchanges

We do not accept returns, exchanges, or refunds for any products once an order has been placed and processed.

Order Review

Customers are encouraged to carefully review their order details, selected products, quantities, and shipping information before completing their purchase.

Product Information

We strive to provide accurate product descriptions, fragrance notes, images, and sizing information to help customers make informed purchasing decisions.

If you have any questions regarding a product, fragrance profile, ingredients, or product size, please contact us before placing your order.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. Each case will be reviewed individually and resolved at our discretion.

Order Cancellation

Orders cannot be cancelled once they have been processed or dispatched.

Contact Us

For any questions regarding our products or your order, please contact our customer support team before placing your purchase.

By completing an order through our website, you acknowledge and agree to this Return & Refund Policy.